The policies we imbibe guide our actions from how we lead our agents, how we treat our customers, their information and their shipments. 

Terms of use

Any person accessing this site agrees to the following:

Material on this site is the copyrighted property of Modex®. All rights reserved. The information and images presented here may not under any circumstances be reproduced or used without prior written permission. Users may view and download material from this site only for the following purposes:

  • (a) for personal, non-commercial home use;
  • (b) where the materials clearly state that these materials may be copied and reproduced according to the terms stated in those particular pages; or
  • (c) with the express written permission of this Agency.

In all other cases, you will need written permission from the Agency to reproduce, republish, upload, post, transmit, distribute or publicly display material from this Web site. Users agree not to use the site for sale, trade or other commercial purposes. Users may not use language that is threatening, abusive, vulgar, discourteous or criminal. Users also may not post or transmit information or materials that would violate rights of any third party or which contains a virus or other harmful component. This Agency reserves the right to remove or edit any messages or material submitted by users.

The Agency is not responsible for material submitted to this Agency or posted in chatrooms or on bulletin boards by site users. By communicating with this Agency, however, users grant this Agency chooses permission to use any information, suggestions, ideas, drawings or concepts communicated for any purpose this Agency chooses, commercial, public or otherwise, without compensation whatsoever.

THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE POSTAL SERVICE DISCLAIMS ALL WARRANTIES , EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE POSTAL SERVICE DOES NOT WARRANT OR REPRESENT THAT THE INFORMATION IS ACCURATE OR RELIABLE OR THAT THE SITE WILL BE FREE OF ERRORS OR VIRUSES.

Under no circumstances, including but not limited to negligence, will the Postal Service be liable for special or consequential damages that result from the use or inability to use the materials in this site. In no event shall this company’s liability to a user for any loss, damage or claim exceed the amount paid by the user for accessing this site.

This company offers links to, and listings of, various third-party Web sites for the convenience of its customers, and, unless otherwise expressly indicated, no affiliation between this Agency and an entity linked to or listed is intended. Except where indicated, the Agency does not endorse any company or product not offered by the Postal Service including the advertisers on linked Web sites or on the web sites of listed entities. When linking to such third-party sites, the Postal Service follows Web-linking and exit page guidelines as set forth in our Management Instruction AS-885. This Agency does not monitor sites linked to and the use of any such link is strictly at the user’s own risk. In no event shall the Agency be liable for special or consequential damages that result from activity occurring on non-Postal Service Web sites when a user links to such site from modexdelivery.com.

This agreement is effective until terminated by either party. You may terminate this agreement at any time by discontinuing your use of the Modex Delivery site and destroying all materials obtained from it.

Shipment Policy

All shipments are safely recorded and stored upon collection. Images and Digital Fingerprints( Depending on the type of item) are also used to verify the state of the shipments upon receiving for the sender.

Our policies ensure that all items are delivered safely in the same state as they were handed over to this agency. All insured items would be fully paid for if they is a tamper of a change in the state of the items of the shipment.

No information about the items we deliver would be shared with any third party organizations and for discreet items, we would have no distinct information of the shipment unless an issue surfaces.

 

Government Impact 

On some rare occasions and at some locations the government of a country we are to deliver in may compromise our good work and cause a delay or a change of fees. This rarely happens but it is possible.

Advances

Sometimes, this is due to the state of the economy or the state of the government. Despite this conditions your shipment would remain secure and under our care until it has been safely delivered to the receiver. Certain considerate fees may be required to facilitate the delivery in many ways.

Discreet Policies

All discreet shipments are to remain discreet, hence items such as cards and other items that can be destroyed or tampered by scanning must be registered as discreet.

Information about discreet shipments are far less from the information from other shipments. These is to collect only enough information to safely transport the stable item to the delivery address. Discreet information is not handed over to the government or police, unless a clearance stamp is requested and the agency and receiver cannot provide.

Discreet items are transported from vehicle to vehicle till they are delivered, hence no storage or scanning and recordings are performed at other International and National Offices. These information on your shipment can be gotten online.

Insurance Policy

Modex offers content insurance, enabling the user to fine the agency upon tampering or mismanagement of client items in a shipment. After a shipment is insured by the sender or receiver, the insurance last as long as the shipment remains with the agency. This shipment insurance encloses every item in the shipment and has the following advantages:

  • The agency is held responsible for any changes that may happen to the shipped items from it’s state upon receival.
  • The agency is to pay the Actual cost value of the item. Actual cash value means the replacement cost of the item minus depreciation.
  • The agency also requires insurance due to international import laws for certain countries.

Personal Information

We collect personal information directly from you and your transactions with us. We also occasionally obtain information about you from verification services and commercial sources, such as to acquire permission-based marketing lists.

Uses

We use your information to provide you products and services, or respond to your inquiries.
We do not sell customer or mailing lists to outside parties, including marketers.
We protect your information under the Privacy Act. We only share your information in the following limited situations: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to an auditor; to entities, including law enforcement, as required by law or in legal proceedings; to customs agencies relating to outgoing international mail; to contractors and other entities to fulfill your product or service; or with your consent